:root{color-scheme:light;--brand: #1667e8;--brand-strong: #0c54cc;--brand-soft: #eaf2ff;--brand-faint: #f5f8ff;--accent: #f4c842;--cyan: #15a8c7;--success: #158565;--warning: #d78512;--danger: #d74242;--page: #edf2f8;--surface: #ffffff;--surface-raised: #ffffff;--surface-soft: #f5f7fa;--surface-muted: #edf1f6;--text: #162033;--text-soft: #5f6b7c;--text-faint: #8a94a4;--line: #dfe5ed;--line-strong: #ced6e1;--shadow-sm: 0 1px 2px rgb(20 35 60 / .05);--shadow-md: 0 14px 40px rgb(25 45 80 / .1);--shadow-lg: 0 28px 80px rgb(25 45 80 / .16);--radius-card: 16px;--radius-control: 12px;--radius-button: 12px;font-family:Avenir Next,SF Pro Display,PingFang SC,Microsoft YaHei,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}:root[data-theme=dark]{color-scheme:dark;--brand: #5895ff;--brand-strong: #82adff;--brand-soft: #172c4d;--brand-faint: #122139;--accent: #f0c54b;--cyan: #48c5dc;--success: #45bd98;--warning: #efb657;--danger: #ff7272;--page: #0d131d;--surface: #121a26;--surface-raised: #172130;--surface-soft: #1a2432;--surface-muted: #202b3b;--text: #edf3fb;--text-soft: #a9b5c5;--text-faint: #78869a;--line: #273447;--line-strong: #344257;--shadow-sm: 0 1px 2px rgb(0 0 0 / .24);--shadow-md: 0 16px 44px rgb(0 0 0 / .26);--shadow-lg: 0 30px 90px rgb(0 0 0 / .4)}:root[data-brand-theme=teal]{--brand: #117d72;--brand-strong: #0d655d;--brand-soft: #e1f3ef;--brand-faint: #f2faf8;--cyan: #1d9f91}:root[data-brand-theme=teal][data-theme=dark]{--brand: #52c7b5;--brand-strong: #7bd9ca;--brand-soft: #153832;--brand-faint: #102924;--cyan: #5fd3c3}*{box-sizing:border-box}html,body,#root{min-width:320px;min-height:100%;margin:0}body{background:var(--page);color:var(--text);overflow:hidden}button,input,textarea{color:inherit;font:inherit}button{border:0;cursor:pointer}button:disabled{cursor:not-allowed;opacity:.55}button,a,input,textarea{outline:none}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{box-shadow:0 0 0 3px #1667e838}svg{display:block;flex:0 0 auto}.visually-hidden{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}.icon-button{display:inline-grid;width:38px;height:38px;padding:0;place-items:center;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface-raised);color:var(--text-soft);transition:border-color .16s ease,color .16s ease,background .16s ease,transform .16s ease}.icon-button:hover{border-color:var(--line-strong);color:var(--text);transform:translateY(-1px)}.primary-button,.secondary-button{display:inline-flex;min-height:44px;align-items:center;justify-content:center;gap:8px;padding:10px 16px;border-radius:var(--radius-button);font-size:14px;font-weight:800;transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease,background .16s ease}.primary-button{background:var(--brand);color:#fff;box-shadow:0 9px 20px #1667e838}.primary-button:hover:not(:disabled){background:var(--brand-strong);box-shadow:0 12px 26px #1667e847;transform:translateY(-1px)}.secondary-button{border:1px solid var(--line);background:var(--surface-raised);color:var(--text)}.secondary-button:hover:not(:disabled){border-color:var(--brand);color:var(--brand);transform:translateY(-1px)}.brand-mark{display:inline-flex;align-items:center;gap:10px}.brand-logo{display:grid;width:42px;height:42px;place-items:center;border:1px solid rgb(255 255 255 / .25);border-radius:13px;background:linear-gradient(145deg,#0d75ef,#22bde5);box-shadow:0 8px 18px #1667e833;color:#fff}.brand-logo svg{width:25px;height:25px}.brand-logo.is-teal{background:linear-gradient(145deg,#126a64,#2db69f);box-shadow:0 8px 18px #126a6433}.brand-copy{display:grid;gap:2px;line-height:1}.brand-copy strong{font-size:18px;letter-spacing:-.02em}.brand-copy small{color:var(--text-soft);font-size:11px;font-weight:700;letter-spacing:.14em}.login-page{min-height:100vh;min-height:100dvh;height:100vh;height:100dvh;overflow-x:hidden;overflow-y:auto;overscroll-behavior-y:contain;-webkit-overflow-scrolling:touch;background:radial-gradient(circle at 8% 16%,rgb(23 145 240 / .12),transparent 31%),radial-gradient(circle at 86% 85%,rgb(244 200 66 / .12),transparent 26%),var(--page)}.login-header{display:flex;width:min(1180px,calc(100% - 48px));height:88px;align-items:center;justify-content:space-between;margin:0 auto}.login-shell{display:grid;width:min(1180px,calc(100% - 48px));min-height:calc(100dvh - 112px);grid-template-columns:minmax(0,1.08fr) minmax(380px,.72fr);align-items:center;gap:clamp(48px,8vw,112px);margin:0 auto;padding:34px 0 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var(--line);border-radius:24px;background:var(--surface-raised);box-shadow:var(--shadow-lg);transform:rotate(-.8deg)}.login-ai-preview:after{position:absolute;top:-30%;bottom:82px;left:-34%;width:24%;background:linear-gradient(90deg,transparent,rgb(255 255 255 / .36),transparent);content:"";transform:skew(-18deg);animation:login-agent-scan 5.8s ease-in-out infinite;pointer-events:none}.login-ai-preview img{display:block;width:100%;aspect-ratio:2.2 / 1;object-fit:cover;object-position:center 48%}.login-ai-preview figcaption{display:grid;gap:6px;padding:16px 18px 18px}.login-ai-preview figcaption span{display:flex;align-items:center;gap:8px;color:var(--success);font-size:11px;font-weight:900}.login-ai-preview figcaption i{width:7px;height:7px;border-radius:50%;background:var(--success);box-shadow:0 0 0 5px color-mix(in srgb,var(--success) 14%,transparent);animation:product-online-pulse 1.9s ease-in-out infinite}.login-ai-preview figcaption 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.2);border-radius:50%;content:"";transform:translate(210px,-110px)}.poster-mark{display:grid;width:78px;height:78px;grid-row:span 2;place-items:center;border:2px solid rgb(255 255 255 / .72);border-radius:22px;background:#ffffff24}.poster-mark svg{width:46px;height:46px}.poster-copy{display:grid;align-content:center}.poster-copy strong{font-size:38px;line-height:1}.poster-copy small{margin-top:8px;font-size:15px;font-weight:700;letter-spacing:.14em}.login-brand-poster b{grid-column:1 / -1;margin-top:30px;font-size:clamp(20px,2.5vw,30px);text-align:center}.login-card-wrap{position:relative}.login-card-wrap:before{position:absolute;inset:-24px 28px 24px -28px;border:1px solid rgb(22 103 232 / .15);border-radius:28px;content:"";transform:rotate(2deg)}.login-card{position:relative;display:grid;gap:18px;padding:clamp(28px,3vw,42px);border:1px solid var(--line);border-radius:22px;background:#ffffffe0;box-shadow:var(--shadow-lg);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}:root[data-theme=dark] .login-card{background:#121a26eb}.login-card-heading{display:flex;align-items:center;gap:14px;margin-bottom:8px}.login-icon{display:grid;width:50px;height:50px;place-items:center;border-radius:15px;background:var(--brand-soft);color:var(--brand)}.login-icon svg{width:25px;height:25px}.login-card-heading h2{margin:0 0 4px;font-size:21px;letter-spacing:-.02em}.login-card-heading p{margin:0;color:var(--text-soft);font-size:12px;line-height:1.5}.field{display:grid;gap:8px}.field>span{color:var(--text-soft);font-size:12px;font-weight:800}.field-control{display:flex;height:48px;align-items:center;gap:10px;padding:0 13px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface-soft);transition:border-color .16s ease,box-shadow .16s ease,background .16s ease}.field-control:focus-within{border-color:var(--brand);background:var(--surface-raised);box-shadow:0 0 0 3px #1667e81f}.field-control>svg{width:19px;height:19px;color:var(--text-faint)}.field-control input{min-width:0;flex:1;border:0;background:transparent;font-size:14px}.field-control input::placeholder,.composer textarea::placeholder{color:var(--text-faint)}.field-action{display:grid;padding:3px;place-items:center;background:transparent;color:var(--text-faint)}.field-action svg{width:19px;height:19px}.field.compact .field-control{height:43px;background:var(--surface-raised)}.form-error{display:flex;align-items:flex-start;gap:7px;padding:10px 12px;border:1px solid rgb(215 66 66 / .24);border-radius:10px;background:#d7424212;color:var(--danger);font-size:12px;font-weight:700;line-height:1.5}.form-error svg{width:17px;height:17px;margin-top:1px}.session-loading{display:grid;min-height:100dvh;place-items:center;align-content:center;gap:16px;background:var(--page);color:var(--text-soft);font-size:12px;font-weight:700}.session-loading>svg{width:26px;height:26px;color:var(--brand)}.route-load-error{display:grid;min-height:100dvh;place-content:center;justify-items:center;gap:10px;padding:24px;background:var(--page);color:var(--text);text-align:center}.route-load-error strong{font-size:20px}.route-load-error span{color:var(--text-soft);font-size:13px}.route-load-error button{min-height:38px;margin-top:6px;padding:0 18px;border-radius:var(--radius-control);background:var(--brand);color:#fff;font-weight:800}.login-submit{width:100%;margin-top:4px}.auth-mode-switch{display:grid;grid-template-columns:1fr 1fr;gap:4px;padding:4px;border:1px solid var(--line);border-radius:var(--radius-control);background:var(--surface-soft)}.auth-mode-switch 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20px}.mobile-close,.menu-button{display:none}.sidebar-scroll{min-height:0;flex:1;padding:0 10px 16px;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin}.sidebar-primary-tabs{display:grid;gap:5px;margin-bottom:18px}.sidebar-primary-tabs>button{display:grid;min-height:48px;grid-template-columns:32px minmax(0,1fr) auto;align-items:center;gap:10px;padding:8px 10px;border:1px solid transparent;border-radius:var(--radius-control);background:transparent;color:var(--text-soft);text-align:left;transition:background .15s ease,border-color .15s ease,color .15s ease,transform .15s ease}.sidebar-primary-tabs>button:hover{border-color:var(--line);background:var(--surface-soft);color:var(--text)}.sidebar-primary-tabs>button:active{transform:translateY(1px)}.sidebar-primary-tabs>button.is-active{border-color:#1667e82e;background:var(--brand-faint);color:var(--brand);box-shadow:inset 3px 0 var(--brand)}.sidebar-primary-tabs>button>span{display:grid;width:32px;height:32px;place-items:center;border-radius:10px;background:var(--surface-muted)}.sidebar-primary-tabs>button.is-active>span{background:var(--brand-soft)}.sidebar-primary-tabs svg{width:18px;height:18px}.sidebar-primary-tabs strong{overflow:hidden;font-size:12px;text-overflow:ellipsis;white-space:nowrap}.sidebar-primary-tabs small{display:grid;min-width:24px;height:22px;padding:0 6px;place-items:center;border-radius:7px;background:var(--surface-muted);color:var(--text-soft);font-size:9px;font-weight:800}.sidebar-primary-tabs>button.is-active small{background:var(--brand-soft);color:var(--brand)}.nav-label{display:flex;align-items:center;justify-content:space-between;padding:5px 10px 9px;color:var(--text-faint);font-size:10px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.nav-label span{display:grid;min-width:20px;height:20px;place-items:center;border-radius:7px;background:var(--surface-muted);font-size:10px}.conversation-list{display:grid;gap:4px}.conversation-item{display:flex;width:100%;min-height:66px;align-items:center;gap:10px;padding:9px 10px;border-radius:var(--radius-control);background:transparent;color:var(--text);text-align:left;transition:background .15s ease}.conversation-item:hover,.conversation-item.is-active{background:var(--brand-faint)}.conversation-item.is-active{box-shadow:inset 3px 0 var(--brand)}.conversation-avatar{display:grid;width:38px;height:38px;flex:0 0 auto;place-items:center;border-radius:12px}.conversation-avatar svg{width:19px;height:19px}.tone-blue{background:var(--brand-soft);color:var(--brand)}.tone-cyan{background:#15a8c71f;color:var(--cyan)}.tone-amber{background:#d7851221;color:var(--warning)}.tone-green{background:#1585651f;color:var(--success)}.conversation-copy{display:grid;min-width:0;flex:1;gap:5px}.conversation-row{display:flex;min-width:0;align-items:center;justify-content:space-between;gap:7px}.conversation-row strong{overflow:hidden;font-size:12px;text-overflow:ellipsis;white-space:nowrap}.conversation-row time{flex:0 0 auto;color:var(--text-faint);font-size:9px}.conversation-row small{min-width:0;overflow:hidden;color:var(--text-soft);font-size:10px;text-overflow:ellipsis;white-space:nowrap}.conversation-row b{display:grid;min-width:18px;height:18px;place-items:center;border-radius:7px;background:var(--brand);color:#fff;font-size:9px}.sidebar-foot{display:grid;flex:0 0 auto;gap:2px;padding:10px 12px max(12px,env(safe-area-inset-bottom));border-top:1px solid var(--line)}.sidebar-foot button{display:flex;min-height:36px;align-items:center;gap:9px;padding:0 9px;border-radius:9px;background:transparent;color:var(--text-soft);font-size:11px;font-weight:700;text-align:left}.sidebar-foot button:hover{background:var(--surface-soft);color:var(--text)}.sidebar-foot svg{width:17px;height:17px}.sidebar-scrim{display:none}.chat-main{display:grid;grid-template-rows:65px minmax(0,1fr) auto;overflow:hidden;background:linear-gradient(rgb(22 103 232 / .025) 1px,transparent 1px),linear-gradient(90deg,rgb(22 103 232 / .025) 1px,transparent 1px),var(--surface-soft);background-size:26px 26px}.chat-main.is-orders-view,.chat-main.is-projects-view{grid-template-rows:65px minmax(0,1fr)}.chat-header{z-index:8;display:flex;min-width:0;align-items:center;justify-content:space-between;gap:18px;padding:0 22px;border-bottom:1px solid var(--line);background:#ffffffe0;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}:root[data-theme=dark] .chat-header{background:#121a26e6}.chat-title,.header-actions{display:flex;min-width:0;align-items:center}.chat-title{gap:11px}.assistant-avatar,.message-avatar{display:grid;place-items:center;background:linear-gradient(145deg,var(--brand),var(--cyan));color:#fff;box-shadow:0 7px 16px #1667e833}.assistant-avatar{width:38px;height:38px;border-radius:12px}.chat-title>div:last-child{display:grid;min-width:0;gap:3px}.chat-title strong{overflow:hidden;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.chat-title small{display:flex;align-items:center;gap:6px;color:var(--text-soft);font-size:10px}.chat-title small i{width:6px;height:6px;border-radius:50%;background:var(--success);box-shadow:0 0 0 3px #1585651f}.header-actions{gap:7px}.context-chip{display:inline-flex;height:32px;align-items:center;gap:6px;padding:0 10px;border:1px solid var(--line);border-radius:10px;background:var(--surface-raised);color:var(--text-soft);font-size:10px;font-weight:800}.context-chip svg{color:var(--brand)}.context-toggle.is-active{border-color:var(--brand);background:var(--brand-soft);color:var(--brand)}.message-scroll{min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--line-strong) transparent}.message-stage{width:min(780px,calc(100% - 42px));min-height:100%;margin:0 auto;padding:20px 0 34px}.date-divider{display:flex;align-items:center;justify-content:center;margin:0 0 20px}.date-divider span{padding:5px 10px;border:1px solid var(--line);border-radius:9px;background:var(--surface-raised);color:var(--text-faint);font-size:9px;font-weight:800;box-shadow:var(--shadow-sm)}.history-loading,.session-history-divider{display:flex;align-items:center;justify-content:center;gap:7px;margin:4px 0 18px;color:var(--text-faint);font-size:11px;font-weight:750}.session-history-divider:before,.session-history-divider:after{width:min(110px,18vw);height:1px;content:"";background:var(--line)}.session-history-divider span{padding:5px 10px;border:1px solid var(--line);border-radius:999px;background:var(--surface-raised)}.message-row{display:flex;align-items:flex-start;gap:9px;margin:0 0 18px;animation:message-in .3s ease both}.message-row.user{justify-content:flex-end}.message-avatar{width:30px;height:30px;flex:0 0 auto;margin-top:3px;border-radius:10px}.message-avatar svg{width:15px;height:15px}.message-content{display:grid;width:100%;min-width:0;max-width:min(680px,calc(100% - 39px));gap:6px}.message-row.user .message-content{justify-items:end}.message-content>time{color:var(--text-faint);font-size:9px}.text-bubble,.typing-bubble{border:1px solid var(--line);border-radius:4px var(--radius-card) var(--radius-card) var(--radius-card);background:var(--surface-raised);box-shadow:var(--shadow-sm)}.text-bubble{padding:11px 14px;color:var(--text);font-size:13px;line-height:1.7;white-space:pre-wrap}.plain-assistant-message{width:min(620px,100%);padding:5px 2px 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i{height:74px;border-radius:var(--radius-control);background:linear-gradient(90deg,var(--surface-muted),var(--surface),var(--surface-muted));background-size:200% 100%;animation:orders-skeleton 1.1s ease-in-out infinite alternate}.project-inline-state{display:grid;min-height:260px;place-items:center;align-content:center;gap:7px;padding:28px;color:var(--text-soft);text-align:center}.project-inline-state>svg{width:28px;height:28px;color:var(--brand)}.project-inline-state strong{color:var(--text);font-size:12px}.project-inline-state span{max-width:44ch;font-size:10px;line-height:1.55}.project-inline-state.is-error>svg{color:var(--danger)}.project-inline-state button{display:inline-flex;min-height:36px;align-items:center;gap:6px;margin-top:3px;padding:0 12px;border:1px solid var(--line-strong);border-radius:9px;background:var(--surface);color:var(--brand);font-size:10px;font-weight:800}.project-inline-state 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180px;gap:12px;margin-bottom:16px}.saas-order-table{min-width:1260px}.saas-order-table td{vertical-align:top}.order-user-table{min-width:1080px}.order-user-table td{vertical-align:middle}.order-user-table td:first-child{min-width:230px}.order-user-table td:first-child strong,.order-user-table td:first-child small{display:block}.order-user-table td:first-child small{margin-top:4px;color:#687487}.order-user-row{cursor:pointer;outline:0;transition:background-color .12s ease,box-shadow .12s ease}.order-user-row:hover,.order-user-row:focus-visible{background:#edf6ff;box-shadow:inset 3px 0 #0f6cbd}.order-user-row .is-today{color:#0b6a3e}.order-user-drawer{width:min(920px,94vw)!important;max-width:94vw!important}.order-user-drawer{min-height:0;max-height:100dvh}.order-user-drawer-body{min-height:0;overflow-x:hidden!important;overflow-y:auto!important;overscroll-behavior:contain;scrollbar-gutter:stable;-webkit-overflow-scrolling:touch}.order-user-drawer 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#9fd2b4;border-radius:8px;background:#edf9f1;color:#17653c;font-size:13px}.saas-stack{display:grid;gap:18px}.saas-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.saas-metrics article{padding:17px 18px;border:1px solid #e0e4ea;border-radius:10px;background:#fff}.saas-metrics span{display:block;color:#6b7585;font-size:12px}.saas-metrics strong{display:block;margin-top:8px;color:#17233a;font-size:23px;letter-spacing:-.02em}.saas-select{min-width:120px;min-height:34px;padding:0 10px;border:1px solid #c7cdd5;border-radius:6px;background:#fff;color:#263246}.saas-inline-grid{display:grid;grid-template-columns:minmax(180px,1fr) minmax(220px,1.4fr) auto;gap:12px;align-items:end;margin-top:18px}.saas-master-detail{display:grid;grid-template-columns:minmax(300px,.75fr) minmax(0,1.4fr);gap:18px;align-items:start}.saas-master-list{max-height:calc(100dvh - 190px);overflow-y:auto}.saas-conversation-row{display:flex;width:100%;justify-content:space-between;gap:14px;padding:13px 10px;border:0;border-top:1px solid #edf0f3;background:transparent;color:inherit;text-align:left;cursor:pointer}.saas-conversation-row:hover,.saas-conversation-row.is-selected{background:#edf6ff}.saas-conversation-row span,.saas-conversation-row strong,.saas-conversation-row small{display:block;min-width:0}.saas-conversation-row strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.saas-conversation-row small,.saas-conversation-row time{margin-top:4px;color:#758092;font-size:11px}.saas-conversation-row time{flex:0 0 auto}.saas-message-detail{min-height:520px}.saas-message-stream{display:grid;gap:12px;max-height:calc(100dvh - 280px);overflow-y:auto;padding-right:5px}.saas-message-stream article{max-width:84%;padding:12px 14px;border-radius:10px;background:#f2f5f8}.saas-message-stream article.is-user{justify-self:end;background:#e5f2ff}.saas-message-stream 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#edf0f3;background:#fff;color:inherit;text-align:left;cursor:pointer}.support-ticket-list>button:hover,.support-ticket-list>button.is-selected{background:#edf6ff;box-shadow:inset 3px 0 #0f6cbd}.support-ticket-list header,.support-ticket-list footer{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-ticket-list p{display:-webkit-box;margin:0;overflow:hidden;color:#4f5d70;font-size:13px;line-height:1.5;-webkit-box-orient:vertical;-webkit-line-clamp:2}.support-ticket-list footer{color:#7a8493;font-size:10px}.support-empty{padding:28px 18px;color:#748094;text-align:center}.support-detail{display:grid;gap:18px}.support-detail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.support-detail-header span,.support-detail-header p{color:#6d7787;font-size:12px}.support-detail-header h2{margin-top:5px}.support-detail-header p{margin:6px 0 0}.support-insight-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));overflow:hidden;border:1px solid #e0e5ea;border-radius:9px;background:#f8fafc}.support-insight-grid article{display:grid;gap:5px;padding:14px;border-right:1px solid #e5e9ed}.support-insight-grid article:last-child{border-right:0}.support-insight-grid span,.support-insight-grid small{color:#6d7787;font-size:11px}.support-insight-grid strong{color:#1d2b40}.support-insight-grid strong.is-danger{color:#b42318}.support-recommendation{display:grid;grid-template-columns:80px minmax(0,1fr);gap:12px;padding:12px 14px;border:1px solid #b8d7eb;border-radius:8px;background:#eff8fd;color:#235a7e;font-size:13px;line-height:1.5}.support-profile{border:1px solid #e1e6eb;border-radius:9px}.support-profile>header{display:flex;justify-content:space-between;padding:12px 14px;border-bottom:1px solid #e8ecf0}.support-profile>header span{color:#758092;font-size:11px}.support-profile dl{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));margin:0}.support-profile dl div{padding:11px 14px;border-right:1px solid #edf0f3;border-bottom:1px solid #edf0f3}.support-profile dt{color:#748094;font-size:10px}.support-profile dd{margin:5px 0 0;color:#26364d;font-weight:700;overflow-wrap:anywhere}.support-message-stream{display:grid;gap:10px;max-height:380px;overflow-y:auto;padding:14px;border:1px solid #e1e6eb;border-radius:9px;background:#f8fafc}.support-message-stream article{max-width:82%;padding:11px 13px;border:1px solid #e1e6eb;border-radius:9px;background:#fff}.support-message-stream article.is-customer{justify-self:end;border-color:#b8d7eb;background:#edf6ff}.support-message-stream article.is-agent{border-color:#a9d3bd;background:#eef9f3}.support-message-stream header{display:flex;justify-content:space-between;gap:14px;color:#647185;font-size:10px}.support-message-stream p{margin:7px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.55}.support-reply{display:grid;gap:10px}.support-reply>div{display:flex;justify-content:flex-end;gap:10px}.support-resolved{display:flex;align-items:center;gap:8px;padding:12px;border-radius:8px;background:#edf9f1;color:#17653c}.support-channel-notice{padding:12px 14px;border:1px solid #e6c581;border-radius:8px;background:#fff8e8;color:#785519;font-size:13px;line-height:1.55}@media(max-width:980px){.support-workbench{grid-template-columns:1fr}.support-ticket-list{max-height:360px}.support-profile dl{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:640px){.support-toolbar,.support-toolbar>div{align-items:stretch;flex-direction:column}.support-toolbar input{width:100%}.support-insight-grid{grid-template-columns:1fr}.support-insight-grid article{border-right:0;border-bottom:1px solid #e5e9ed}}.query-diagnostics{--query-border: #dfe5eb;--query-muted: #6c788a}.query-diagnostics-header{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:20px 22px;border:1px solid var(--query-border);border-radius:10px;background:#fff;box-shadow:0 2px 8px #1428460a}.query-diagnostics-header h2{margin:4px 0 0;color:#172a43;font-size:20px}.query-diagnostics-header p{max-width:700px;margin:6px 0 0;color:var(--query-muted);font-size:12px;line-height:1.55}.query-diagnostics-header-actions{display:flex;flex:0 0 auto;align-items:center;gap:12px}.query-safety-badge{padding:6px 9px;border:1px solid #9fd2b4;border-radius:6px;background:#edf9f1;color:#17653c;font-size:11px;font-weight:700;white-space:nowrap}.query-safety-note{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:11px 14px;border:1px solid #b8d7eb;border-radius:8px;background:#eff8fd;color:#315f7f;font-size:11px;line-height:1.5}.query-safety-note strong{color:#174e73}.query-safety-note em{padding:3px 7px;border-radius:5px;font-style:normal;font-weight:700;white-space:nowrap}.query-safety-note em.is-ready{background:#dff3e6;color:#17653c}.query-safety-note em.is-warning{background:#fff0cf;color:#825a0d}.query-diagnostic-notice{padding:10px 13px;border:1px solid #aad3bc;border-radius:8px;background:#edf9f1;color:#17653c;font-size:12px}.query-diagnostic-notice.has-failure{border-color:#e4a7a1;background:#fdf3f2;color:#a4261d}.query-diagnostics-workbench{display:grid;min-height:680px;grid-template-columns:minmax(270px,.58fr) minmax(0,1.7fr);gap:16px;align-items:stretch}.query-case-rail{display:flex;min-height:0;max-height:720px;overflow:hidden;flex-direction:column;border:1px solid var(--query-border);border-radius:10px;background:#fff}.query-case-rail>header{display:grid;gap:5px;padding:15px 16px 12px;border-bottom:1px solid #e5e9ed}.query-case-rail>header>div{display:flex;align-items:center;justify-content:space-between;gap:12px}.query-case-rail h3{margin:0;color:#20344d;font-size:14px}.query-case-rail header span,.query-case-rail header small{color:#758193;font-size:10px}.query-case-rail header small b{color:#17653c}.query-case-rail header small b.is-failed{color:#a4261d}.query-case-scroll{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.query-case-scroll>section>h4{position:sticky;z-index:1;top:0;margin:0;padding:8px 14px;border-bottom:1px solid #edf0f3;background:#f7f9fb;color:#738095;font-size:9px;letter-spacing:.06em}.query-case-item{display:grid;width:100%;gap:6px;padding:12px 14px;border:0;border-bottom:1px solid #edf0f3;background:#fff;color:inherit;text-align:left;cursor:pointer}.query-case-item:hover,.query-case-item.is-selected{background:#edf6ff;box-shadow:inset 3px 0 var(--saas-brand)}.query-case-title{display:flex;align-items:center;justify-content:space-between;gap:9px}.query-case-title strong{color:#26384f;font-size:12px}.query-case-item small{color:#6d798b;font-size:10px;line-height:1.45}.query-case-item code{color:#2e6082;font:9px ui-monospace,SFMono-Regular,Menlo,monospace;overflow-wrap:anywhere}.query-diagnostic-main{display:grid;min-width:0;align-content:start;gap:14px}.query-editor-card,.query-result-card,.query-result-empty{min-width:0;padding:18px;border:1px solid var(--query-border);border-radius:10px;background:#fff;box-shadow:0 2px 8px #14284609}.query-editor-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:14px}.query-editor-heading h3{margin:0;color:#20344d;font-size:15px}.query-editor-heading p{margin:5px 0 0;color:#718093;font-size:10px;line-height:1.5}.query-editor-card textarea{min-height:112px;max-height:240px;font:12px/1.6 ui-monospace,SFMono-Regular,Menlo,monospace}.query-editor-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px}.query-editor-actions>span{color:#7a8594;font-size:10px}.query-real-lookup-card{display:grid;gap:14px;padding:18px;border:1px solid #d8c785;border-top:3px solid #c18b17;border-radius:10px;background:#fffdf7;box-shadow:0 2px 8px #4834100a}.query-real-lookup-card>header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px}.query-real-lookup-card>header h3{margin:4px 0 0;color:#3d321a;font-size:15px}.query-real-lookup-card>header p{max-width:700px;margin:5px 0 0;color:#76694e;font-size:10px;line-height:1.55}.query-real-live-badge{flex:0 0 auto;white-space:nowrap}.query-real-permission,.query-real-error,.query-real-loading{padding:9px 11px;border-radius:7px;font-size:10px;line-height:1.5}.query-real-permission{border:1px solid #dfc67f;background:#fff6dc;color:#725410}.query-real-error{border:1px solid 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